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Privacy policy

Customer data, which is given during registration on our site, is kept secret. They are only available to the sales department, they are used exclusively for orders.

We apply state-of-the-art organizational, personnel, and technical measures to protect data from unauthorized access, which includes, but is not limited to: access to personal data with a password, limited access to sensitive data, encrypted transfer of sensitive data sent by users by filling out application forms, ordering, etc.

In order to successfully process your order, we need your name, surname, address, e-mail, and telephone. With this information, we will be able to confirm your purchase order. We will inform you about the current status of the same as well as deliver the desired goods to you.

We collect only the necessary, basic customer/user data and the necessary data for business and informing users in accordance with good business practices and in order to provide quality services, therefore the use of our services implies the consent of the user to him we send e-mail and SMS notifications.

Every registered customer has the right to change their registered data at any time, in the event that any of the delivery data (address, telephone number, etc.) changes in the meantime.

We give customers a choice including the ability to decide whether or not they want to be deleted from the mailing lists used for marketing campaigns.

The sales staff from our team guarantees the confidentiality of data and undertakes not to disclose it to third parties for any reason. Our goal is to provide you with the highest quality service without sacrificing any of your privacy standards.

COOKIE POLICY

In order for the online site to work properly and for us to be able to make further improvements, to improve your browsing experience, this site sends your computer a small amount of information (so-called cookies or cookies). Over 90% of all websites use this practice, but in accordance with the Law on Personal Data Protection, we are obliged to provide your consent before sending cookies.

What is a cookie?

A cookie is an information sent to your computer by a website you visit. Cookies usually store your settings for a website, such as your preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.

Cookies can store a wide range of information, including personal information. However, this information can only be saved if you enable it - websites cannot access information that you did not give them and cannot access other files on your computer. The default cookie storage and sending activities are not visible to you. However, you can change your browser settings so that you can choose whether to approve or reject cookie requests, delete saved cookies automatically when you close your browser, and so on.

What information does the cookie collect and what is its purpose?

The information collected when you visit our site or interact with our emails may include the following:
IP address, URL of the page you visited; search engine type; other technical information about your device that you used to visit our website or interact with our emails; pages you review; characteristics you use; whether you have created an account or not; whether you execute certain transactions; and the time of your visit.

This information allows us to determine the things you visit most often or which parts of the site you visit, which products are searched and / or purchased, the effectiveness of our website and email, your specific interaction with our websites and emails, and the difficulties you can experience in accessing our website or email.

With this knowledge we can improve the quality of your experience on our website by recognizing and setting the desired functions and information, personalize your experience and solve difficulties in access. In addition, our website uses cookies to track the items you put in your shopping cart, and to see which pages you have visited on our site in the past.

Our website also uses cookies to track check-out information, in addition to payment information.

The benefit you have if you agree to cookies?

- Your device remembers all the information you entered, so the next time you return to the site you will not have to re-enter them
- It adapts the content to your preferences, and you get information according to your needs
- You will receive promotions and special promotions that suit your shopping habits

How to delete cookies

You can find all the cookie settings and information about them in the settings of your internet browser.

International users

If you are visiting our website from a location outside of Serbia, please know that this is a website that is registered in Serbia. This privacy policy governs information collected on behalf of our websites, no matter where you are when you access, search, integrate with and make purchases through it (including those sent to addresses outside of Serbia).